Tonight I ordered a hamburger for a 91-year-old woman.

Based on the missed text messages I received from the delivery man who said he had waited five minutes and left, and based on talking to this 91-year-old woman on the phone confirming that she did not yet have the hamburger, I think it’s safe to say that it didn’t make it to her.

The hamburger probably sat on the ledge of her apartment building’s front door, hot steam in the bag slowly wilting the cardboard box holding the fries. Maybe someone stepped over it on their way out the door…


I hosted one event each month for the start of 2020 as part of a conversation series called: 2020 Visions: Conversations for Chaotic Times.

The owner of a space reached out to see if I wanted to host events in her space and I spoke with her for all of 30 minutes, to understand her interests in bringing people together. What kind of conversations did she want to have?

She was overwhelmed and concerned about the state of the country going into this election year. She was overwhelmed and concerned about our planet and people not waking up to climate…


I am grateful to have the recent experience of connecting with two friends in a new way: through a bit of structure and permission to really explore a more taboo topic together.

I walked away from our “Three Women” conversation series with the firm belief that if you ask different questions and hold space for the answers, new insights and different lines of connection emerge.

Three Women” is a book by Lisa Taddeo that explores female desire — predominantly in the realm of romantic relationships and sex — through the stories of three different American women. …


Why aren’t more learning experiences designed for connection? Or should they?

As a lifelong learner and “I’ll try anything once” kind of person, I sign up to try my hand at a new skill every few months.

In the past year, I’ve taken pole dancing classes, sang weekly in a women’s song circle, and an Intro to Fiction writing class.

I enjoyed each class but also left feeling a little flat.

I knew pretty much right away what was missing — connection!

I felt myself criticizing the song leader and the writing instructor, “Why didn’t you see this as an opportunity to have people meet each other and connect about their…


June 2012, I walked out of the Fillmore in San Francisco with a poster from The Head and the Heart. My sister and I had swayed and sang along to words and sounds that were gaining more and more traction in the world.

I’ve listened to The Head and the Heart’s music many times since that show, without much thought of who these people really were and what was going on their lives. Meanwhile, they’ve been evolving in their own storylines.

Fast forward to last night, I found myself at another San Francisco music venue, Cafe du Nord, smaller and…


Solving for a user’s need from research to prototype to presentation in 3 days

Slide 1 of Groupie App presentation

My challenge: Create an app that will solve a need articulated by my partner Sarah

Phase 1: User Interviews


Designing the e-commerce site for San Francisco’s Oldest Toy Store

My challenge: Create an interactive prototype for a brick-and-mortar toy store’s first e-commerce site

Skills tested:

IA & Navigation Design

UI design

Designing considering business needs

Phase 1: Breaking down the brief

I was given:

‣ values and objectives of the store

‣ a list of “Musts”, “Shoulds”, and “Coulds” for the e-commerce site

‣ three user personas to inform my designs

I extracted highlights from the brief to focus on. I realized that a lot of the brief was about the brand that the business wanted to maintain. …


Where do you have space to be messy?

At a time when the world feels the most chaotic and unpredictable, the pressure to publicly show how we have it all together has never been stronger. The amount of accessible options of “how to be” has never felt greater.

The same portal that you receive a notification about a new natural disaster, political upset, a celebrity death, a new birth in the family is the same portal that you record yourself being in this chaotic world. …


Building habits and confidence steadily over time

100 days ago a friend posted about doing the 100 days challenge. I decided to give it a go. I would write a short stream of consciousness poem and draw a little doodle every single day. The poem would be fun. The drawing…a little more humbling.

I didn’t know 100 days ago that I would be taking a UX design course or living in San Francisco. Fittingly, the hundredth day is today, on Day #2 of my UX program — one that happens to require a lot of drawing and sketching.

Over the…


Can you say anything definitively when it comes to events?

“If you build it, they will come”

Or will they?

NWS opened up in September 2016. Six months into the project, attendance and bookings were starting to dip. The organic interest we’d seen in the first push of opening had cooled as NYC was getting through the winter.

Sandy and I were putting up different in-house events on the calendar, seeing variable attendance depending on the topic and format. Our self-care faire in February had been a great success with 100+ people coming throughout the day.

Self Care Faire — February 2017

The piece of programming that confounded me was a Monday night series called “WORK…

Melissa Wong

designing for connection, aliveness, the feeling of possibility - through intentional gatherings, meta projects, practice spaces and you?

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